Support
Help with Binhop on iPhone, iPad, Android and the web.
Contact us
Write to support@binhop.app in any language. Tell us what you were doing and on which device, and add a screenshot if you can. We answer within two working days.
Common questions
The answers to the most common questions (barcode scanners, working without barcodes, importing a spreadsheet, teams and roles) are on the home page.
Your plan
A subscription bought on iPhone or iPad is managed in Settings › your name › Subscriptions. One bought on Android is managed in the Play Store app under Payments and subscriptions. One bought on the web is managed from Plan in the web app. When a plan ends nothing is deleted: you only can't add items past 30.
Your account and data
You can export your items to Excel or CSV at any time from the Items screen. To delete your account, open your profile in the app and choose Delete account: it removes your profile and the workspaces you own, with everything in them. See the privacy policy for what Binhop keeps.